Brand & Community Pulse

How to use this view

• 🎯
  Read the gauge first. Net Sentiment is your single morning vital. Above +60 is healthy; a 10-point drop overnight is your cue to open the live feed and find the theme moving it.
• 🫧
  The bubble map decides where to push. Big bubble far-right = you're winning loud and positive. A rival drifting left (negative) is a switch-capture window — point campaigns at their unhappy users.
• ⚡
  Work the Engage-Now queue top-down. AI ranks by reach × intent, so the first card is the mention most worth a human reply in the next hour. Drafts are pre-written — you approve tone, not type.
• 🌡️
  Watch the Crisis-Risk meter, not just totals. A negative theme can spike before volume does. The early-warning chip fires on momentum, buying you hours before a story forms.
• 🧩
  Theme clusters tell you what to amplify. A green block growing ("pricing love") is a message-market fit signal — feed it to paid and PR. An amber block is a support escalation forming.
• 💭
  For your org: if your team can't answer "what's our net sentiment right now?" in one glance, you're managing brand on a lag. Which signal would you put at the center of the screen?

Category buzz signals

Agent review